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Home > Payment Options > Payment Options – Instalment

Instalment plan

It’s quick and easy to set up your instalment plan.
Choose from the options below.

Complete our
Budget
Calculator form

Once completed it will help you understand how much you can afford to pay and pre-populate a Direct Debit form for you. Super quick and easy!

Set up a
Direct
Debit

Know how much you want to pay and don’t need our Budget Calculator? Direct Debit is an easy way to keep up to date with monthly payments.

Recurring
Card
Payment

Set up a simple recurring card payment using your debit card.

Recurring Debit Card Payments

A Continuous Payment Authority (CPA) allows you to make regular recurring payments automatically using your debit card.

To set this up please log in to our online portal, go to ‘Set up Payment Plan’ and then set up a ‘Card Payment’ arrangement.

Alternatively, most of our customers prefer to pay by Direct Debit – to do this simply go back to the previous page and click on ‘Set up a Direct Debit’.

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Common Questions

No matter what your financial situation is, we want to help. Our team are committed to working with to you to agree the appropriate next step based on your current personal situation. The best way for you to do this is to contact us on 01253 531 528.

We understand that life is complicated and we will only ask you to repay what you can afford. This typically involves reviewing your incomings and outgoings to understand how much you may be able to pay off your account each month.

You may find our Help and Tips page helpful to find Free Money Advice that can further support you.

Our details to make a payment via the bank/standing order are:

Account Number: 48848042

Sort Code: 60-00-01

Please ensure you quote your ACI reference number when you make a payment.

GB80RBOS83273400629882

Our online portal is a simple way to set up an affordable repayment plan or make a one-off payment. You can also complete an Income and Expenditure form which allows us to assess your affordability and view your account details. Please use the following link: https://portal.aciuk.uk/login

To log in, you will need your customer reference number, date of birth, post code and customer pin number. You will find your reference and pin on all correspondence.

Yes, you can make one off payments towards your account which will reduce the amount you owe.  However we would like to agree a more formal long term repayment plan based on your affordability – this option allows automatic repayments to be made towards your account on or around your pay day. If you have any questions about setting up a repayment plan, please contact us on 01253 531 528 and one of our Customer Care Agents will guide you through the process and come to a solution that works for you.

Yes, you can track payments using our online portal – this allows you to see all payments that have been made towards your account and provides you with balance updates. If you would like more information regarding your balance or payments which have been made, please call us on 01253 531 528 and we will be happy to assist you.

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ACI is a trading name of ACI-UK Limited. Company registration number 03775287. Incorporated in England and Wales. Registered Offices: 10 Whitehills Business Park, Whitehills Drive, Blackpool, Lancashire FY4 5LW.
Authorised and regulated by the Financial Conduct Authority for Consumer credit regulated activity, Firm Reference No. 708400. Registered with the Information Commissioners Office, Registration No: ZA116228. Credit Services Association Membership No. 987 (CSA Code of Practice).